Shipping policy
Thank you for shopping at FamilyCarers.store. We're committed to getting your care essentials to you as quickly as possible.
Processing Time Orders are processed within 1–3 business days. You will receive a confirmation email once your order has been dispatched.
UK Delivery
- Standard Delivery (7-14 business days): £4.99
- Free Standard Delivery on orders over £50
International Delivery We currently ship to selected international destinations. Delivery times vary by location (typically 7–14 business days). Shipping costs are calculated at checkout.
Tracking Once your order is dispatched, you will receive a tracking number by email.
Lost or Delayed Orders If your order hasn't arrived within the expected timeframe, please contact us and we'll investigate promptly.