Shipping policy

Shipping Policy

Thank you for shopping at FamilyCarers.store. We're committed to getting your care essentials to you as quickly as possible.

Processing Time Orders are processed within 1-3 business days. You will receive a confirmation email once your order has been dispatched.

UK Delivery

• Standard Delivery: 3-5 business days
• Express Delivery: 1-2 business days (where available)

International Delivery We currently ship to selected international destinations. Delivery times vary by location (typically 7-14 business days).

Shipping Costs Shipping costs are calculated at checkout based on your location and order size. Free shipping may be available on qualifying orders.

Tracking Once your order is dispatched, you will receive a tracking number by email.

Lost or Delayed Orders If your order hasn't arrived within the expected timeframe, please contact us at familycarerbook@gmail.com and we'll investigate promptly.