Frequently Asked Questions
Do I need to order a minimum quantity?
Not at all! There is no minimum order quantity at FamilyCarers.store. You're welcome to purchase a single item or as many as you need — it's entirely up to you. Simply add what you'd like to your basket and check out as normal. If you have any help, our team is always happy to assist.
Do you deliver to my door?
Yes, absolutely! All orders from FamilyCarers.store are delivered straight to your door — no collection points or depots needed. Simply enter your delivery address at checkout and we'll handle the rest. If you have any special delivery instructions, you can usually add these via your carrier's tracking notification once your order is on its way.
Do you deliver across the UK, including Cardiff?
Yes! We deliver to all areas of the UK, including Cardiff and the rest of Wales, England, Scotland, and Northern Ireland. Standard delivery takes 3–5 working days and costs £3.99, or is free on orders over £50. You'll receive a confirmation email once your order has been dispatched.
Do you have any discount codes?
Yes! If a friend referred you to FamilyCarers.store, ask them for your exclusive welcome code — you'll receive 10% off your first order. Simply enter the code at checkout. Each code is valid for one use per customer. Keep an eye on our store and social pages for more offers and promotions!